Shipping Policy
PROCESSING TIME
DELIVERY TIME
Once we have completed the processing stage of your order and dispatched your item;
Standard UK shipments take from between 2 - 4 working days to arrive.
Express UK shipments take from between 1 - 3 working days to arrive.
Standard International shipments take from between 3 - 17 working days to arrive.
Express International shipments take from between 2 - 11 working days to arrive.
Please be aware that in very rare cases factors out of our control such as bad weather, high postal traffic, import and customs delays and the performance of delivery companies can sometimes extend delivery times to between 7 - 28 working days. For your comfort and security we ship all orders with a fully trackable delivery service and forward tracking details to you upon the dispatch of your order.
SHIPPING COSTS
Standard UK shipping - FREE
Express UK shipping - £4.95
Standard International shipping - £19.95
Express International shipping - £24.95
GLOBAL SHIPPING
We'll ship your order anywhere, globally. If you're still unsure if we ship to your region, please feel free to contact our customer service team prior to placing an order with us.
CUSTOMS & IMPORT CHARGES
Please note JawGiant.com does not refund customers for any customs and import charges required upon delivery.
SHIPPING PROVIDERS
ORDER TRACKING
If you have lost your tracking information email and would like to track your shipment please get in contact with our customer service team who will be able to provide you with your order tracking details.
IMPORTANT IMFORMATION
All items are dispatched within the agreed handling time and with the agreed shipping service. We aim to deliver items within the estimated delivery timeframe shown at the point of sale. Please be aware that factors such as bad weather, high postal traffic, import and customs delays and the performance of delivery companies are all out of our control and can affect the delivery time of your order. JawGiant.com cannot be held responsible for any shipping delays caused by the above listed circumstances.
All orders are fulfilled and shipped from our own warehouse, a trusted third party supplier or a fulfilment centre located either in the UK, Europe, Asia, Africa, North America or South America. Trusted third party suppliers & fulfilment centres are occasionally used at busier periods to ensure we meet our contractual requirements in fulfilling your order within the agreed timeframe. Please be aware; if we are required to use a trusted third party supplier and / or a fulfilment centre to fulfil an order there may be third party branding in or on the shipment packaging, if this is likely to offend please refrain from ordering. Depending on stock levels we may dispatch multiple items within the same order individually, please be aware these items may be delivered at different times by different couriers.
Shipping upgrades; please note, if you purchase several items at once and one item is eligible for a shipping upgrade that you agree to and pay for; ONLY that one item will be upgraded and NOT every other item in your cart.
By placing an order with JawGiant.com you agree to these shipping policy terms and conditions.